I know this is an old thread but if you havent figured it out yet AncasterRFD, maybe try that if you know what your account number was. it was the last 4 digits of their account number.ДЄfter I tried that it did a different beep and flashed a picture telling me to push a button. Then I read online someone found out their code. Maybe the display is turned off for menu?ДЇigured out my my code! tried all the default numbers and it just made a long beep. I just set the time (*6) it didnt display anything on the screen either when I was entering the time. When I try *8 then enter the installer code how do I know if I got it right or not? I didnt try this before because I was afraid I was going to mess something up, so now Im trying to see if I can access my panel menus. Switched over to VOIP a few months back and ADT hasnt been able to receive my signals since. Perhaps they can do something remotely since the system is connected to my VoIP? She did reiterate they cannot disclose installer codes over the phone. She said please call back 'Help Desk' and I have a notation on my account now. (This is double the cost of Rogers unlocking my phone!) Hmmm, pay $97 for a 1 minute job or jumper the main system myself and re-program it in a few hours? Not really a good solution either way. and so it seems they have a change of heart and I 'may' have a tech come out, minimum $97+ for the service call.Д¬overs the cost of coming out like other service-based repair companies. We continued to talk and it was a nice conversation. I forgot to ask her how another company accesses the panel? Are installer codes willingly transferred to competitors? The next owner must still go to ADT to get the system working. I cannot remove future trouble codes, set certain preferences. Ok, but my panel, and in effect the system that I OWN, is installer-locked to ADT. my DSC832 is inside the front door, my dog will be in the backyard, I won't have an icy walk, how clumsy is this tech? Will he hurt his fingers pressing buttons? (I didn't say that last part to her, lol) I had a little bit of trouble getting a hold of her but we finally spoke today.ДЄt first she talked about liability, different types of buildings, possible injury, WCB claims. I guess after linking them this thread, the ADT Operations Support Manager was kind enough to give us a call and leave me a message a few days ago. It's how ADT attempts to keep inactive systems tethered to ADT.ДЄnd while you're at it, if you still want 3rd party monitoring, check out TMC for better monitoring prices. 6321, 5555, 5010 are common codes for the DSC832.Д«ecause you will NOT be able to easily use the system with another company even though you OWN it. My recommendation to you is to figure out if you have a default installer code, or obtain it while still on contract. The upside is I set my own installer code, and I can get it to call my cell or any number if it goes off, and have it work in conjunction with my cameras. Now, if I really want to tinker with the system and do it myself, I can physically jumper the main panel in the basement box, but this requires re-programming my whole house and could take a few hours. Ridiculous, for less than a minute of work. Last try to contact and resolve, I call and inquire if I had 'active' monitoring, how much would it be? They say probably a couple of hundred negotiated with the installer. (I previously asked why a sales rep can come in, check security points, etc and 'apparently' they are under a different policy).Д¤. I email again, this time escalated to ADTCanada to pay for the service which would make me a customer by definition. Answer is no, 'unfortunately for liability purposes we cannot have technicians attend the home of inactive ADT customers'.ДЈ. I email for a tech to come by and disable the TLM/reset the code. Instead they say they can help me power down the system. Fair enough, but if it's the same across my neighbourhood, that's poor security should it be leaked.

I contact my local ADT, they will not release any installer codes.

Problem is, the installer code is not default 5010 or a handful of other possible default codes, it is a local ADT code.ДЎ.

In order to disable the warning, I would normally need to do this: *8 5010 015 7 # for TLM disable, then power cycle the panel. On the day it happened, the panel beeped and I got a trouble light, alphanumeric=unable to contact ADT. Recently, I switched to VoIP and I had my phone line disconnected. We quit ADT monitoring after our contract was fulfilled, sometimes I use it as a local system but I prefer my own IP cameras and we have a great family guard dog.ДЄssuming your system was subsidized at sign-up, you should own it when you finish your term contract (eg 36 months).

Adt dsc installer code lockedout